Insurance (+44)(0)1993 862 119
Flights (+44)(0)844 499 74 64

Claims

What to do in the Event Of A Medical Emergency and Non Emergency

The assistance company's 24 hour Emergency Service is available so that any Insured Person may request help in the event of an emergency relating to medical problems recoverable under Section One.

You must notify the Assistance Company immediately of any illness or injury involving an Insured Person whilst abroad which may necessitate admittance to a hospital, or before any arrangements are made for repatriation/evacuation.

For full details of what to do next please select one of the following options:

If your policy number begins with PA click here

If your policy number does not begin with PA click here

To view our forms you must have Adobe Acrobat Reader installed on your machine. You can download this from Adobe's website by clicking the button below:

Get Adobe Reader